If I receive an offer does the buyer have to purchase my vehicle?
CarPair’s condition report is based on our inspection and your descriptions to help you get the best price for your vehicle. If the vehicle’s condition significantly differs from the report, a buyer may choose not to proceed with the purchase. In such cases, we will work to find an alternative buyer and negotiate a fair price based on the updated findings. If we cannot reach agreeable terms, we’ll continue searching for another buyer.
How is CarPair different from other similar services?
CarPair is your partner and advocate, not a dealer. We do not purchase cars, nor do we sell them. We are here to provide you with current market information and help you make the best decision for you and your vehicle. Because we are not a dealer or a broker, we focus on creating an opportunity for you to have the best experience when selling your car, while striving to get you the highest price the market will pay for your vehicle.
Will CarPair get me more than what I would get in trade?
Most CarPair customers receive offers that are more than the trade-in value since dealers are competing for your car. As a result, your car receives multiple bids, helping you to receive the highest offer possible.
Do I have to accept the highest offer?
You have the right to accept any offer. If the offer does not meet your expectations, you are never required to sell your vehicle.
In which markets is CarPair's Premium available?
CarPair Premium services currently throughout Southern California, and Southern Arizona. If your vehicle is located outside this area, please contact us directly as we are always adding new cities.
In which markets is CarPair's SELF.IE available?
CarPair Self-Inspection app can be used anywhere in the United States.
How quickly can I sell my car?
Every market is different but we aim to have offers for you in 24-48 hours.
Can I sell multiple cars at the same time?
Of course! CarPair can help you with as many cars as you are ready to sell. Each car is treated individually and will go through the process accordingly.
Do I have to provide my vehicle’s VIN?
Yes. This helps us identify the Year, Make and Model of your vehicle and run historical reports such as CarFax to provide a proper evaluation during the inspection.
Does CarPair publish my contact information during the process?
No. Your personal contact information is private and only provided to the buyer of your car. Your CarPair username will be displayed during the process.
I have a loan on my vehicle, can I still sell through CarPair?
Yes. CarPair and the buyer will help you navigate the loan payoff process.
How can I determine a fair price for my vehicle?
How does CarPair determine the fair value of a car?
At CarPair, we leverage a variety of trusted valuation sources, including Kelley Blue Book(KBB), Edmunds, NADA, CarFax, and Manheim Market Report(MMR). Additionally, we analyze listings from popular sites like Autotrader and Cars.com. Our dedicated team utilizes these resources to ensure we provide you with the most accurate perspective on your car’s true value.
Still Have Questions?
At CarPair, we understand that selling your car can be a daunting task. That's why we're here to help! Our team of experts is ready to answer any questions you may have about our services. Whether you want to know more about our process, using our new app, or how to get paid, we've got you covered. Contact us today to schedule your premium experience!